Legal
Last updated: 1 January 2025 · Effective for all Richard Casino accounts
Important Notice: Please read these Terms and Conditions carefully before using Richard Casino. These terms constitute a legally binding agreement between you and Richard Casino. By registering an account or accessing the Platform, you confirm that you have read, understood, and agreed to these Terms. These Terms apply to Australian residents only. You must be 18 years of age or older to use this Platform.
1. Agreement to Terms
By accessing and using Richard Casino ("the Platform"), you agree to be bound by these Terms and Conditions, all applicable laws and regulations of the Commonwealth of Australia and relevant state territories, and our Privacy Policy. If you do not agree with any of these terms, you are prohibited from using the Platform. These terms apply to all visitors, users, and others who access or use the Platform.
2. Eligibility and Account Registration
You must be at least 18 years of age to register an account and engage in real-money gaming on Richard Casino. By creating an account, you confirm that: (a) you are 18 years of age or older; (b) you are legally permitted to participate in online gambling in your jurisdiction within Australia; (c) you are not a self-excluded player or currently subject to any exclusion order from any gambling authority; and (d) the personal information you provide during registration is accurate and complete. We reserve the right to verify your identity at any time through Know Your Customer (KYC) procedures, in compliance with Australian Anti-Money Laundering (AML) obligations.
3. Account Responsibility
You are solely responsible for maintaining the confidentiality of your account credentials including your username and password. You must not share your account details with any third party. Richard Casino accepts no liability for any loss or damage arising from your failure to comply with this obligation. You agree to notify us immediately of any unauthorised use of your account. One account per person is permitted — duplicate accounts may result in suspension and forfeiture of funds.
4. Deposits and Withdrawals
All financial transactions on the Platform are processed in Australian Dollars (AUD). Minimum and maximum deposit amounts apply and may vary by payment method. Withdrawals are subject to verification of identity and may require additional documentation as required under AML/CTF legislation. Richard Casino reserves the right to delay or decline withdrawal requests where there is reasonable suspicion of fraudulent activity or where KYC requirements have not been fulfilled. Processing times vary by payment method; we aim to process approved withdrawals within 24–72 business hours.
5. Bonuses and Promotions
All bonuses and promotional offers are subject to individual promotion terms and conditions, which include wagering requirements, game restrictions, minimum deposit thresholds, and expiry periods. Bonuses are intended for recreational use only. Abuse of bonus offers — including but not limited to creating multiple accounts, using irregular play patterns designed to circumvent wagering requirements, or other forms of bonus fraud — will result in forfeiture of bonuses and winnings and may lead to permanent account closure. Richard Casino reserves the right to amend, suspend, or withdraw any promotion at any time.
6. Fair Gaming and Software
All games offered on Richard Casino use certified Random Number Generator (RNG) technology, independently audited by recognised testing authorities including eCOGRA and iTech Labs. The outcomes of all games are entirely random and cannot be influenced by the Platform or the player. Return to Player (RTP) percentages are disclosed for all games. Live dealer games are operated by licenced third-party studios and are subject to their own operational standards.
7. Prohibited Activities
The following activities are strictly prohibited: use of automated software (bots, scripts) to interact with the Platform; collusion or any form of cheating; money laundering or any other illegal financial activity; use of VPN or other technologies to circumvent geographic restrictions; threatening or abusive behaviour toward staff or other users; any attempt to reverse-engineer or exploit Platform software. Violation of these prohibitions will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant Australian law enforcement authorities.
8. Responsible Gambling
Richard Casino is committed to supporting responsible gambling. We provide players with tools to manage their gambling activity including deposit limits, loss limits, session time reminders, self-exclusion, and cooling-off periods. These tools can be activated from your account settings at any time. We support the National Self-Exclusion Register and work in partnership with Gambling Help Online (1800 858 858) and other recognised Australian support services. If you believe your gambling is becoming problematic, we urge you to seek help immediately.
9. Intellectual Property
All content on the Richard Casino Platform — including but not limited to software, graphics, text, game assets, trademarks, and user interface design — is the property of Richard Casino or its licensors and is protected under Australian copyright and intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, recreational purposes only. Any reproduction, distribution, or commercial use of Platform content without prior written consent is strictly prohibited.
10. Privacy and Data Protection
Richard Casino collects and processes personal data in accordance with the Australian Privacy Act 1988 (Cth) and applicable state privacy legislation. We collect only the data necessary for account management, payment processing, regulatory compliance, and service improvement. Your data is never sold to third parties. For full details of how we collect, store, and process your personal information, please refer to our Privacy Policy, available on our website.
11. Limitation of Liability
To the fullest extent permitted by applicable Australian law, Richard Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claim shall not exceed the total amount deposited by you in the 30-day period preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under the Australian Consumer Law.
12. Modifications to Terms
Richard Casino reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email or prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to remain informed of your rights and obligations.
13. Governing Law and Disputes
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from or relating to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Australia. Prior to initiating formal legal proceedings, we encourage you to contact our customer support team so that we may attempt to resolve the matter informally.
14. Contact Information
For queries regarding these Terms and Conditions, please contact our support team through the Platform's live chat or email. Our team is available 24 hours a day, 7 days a week. For regulatory enquiries or complaints, you may also contact the relevant Australian gambling regulatory authority in your state or territory.
Responsible Gambling Reminder
Gambling should always be a form of entertainment. If you or someone you know is experiencing gambling harm, please call the National Gambling Helpline on 1800 858 858 (available 24/7) or visit gamblinghelponline.org.au. 18+ Only. Play responsibly.